Last updated: March 23, 2026

Cruzar SAL operates as a sourcing and export platform for B2B clients and may facilitate logistics coordination upon request.

1. ORDER PROCESSING

Orders are processed after confirmation and payment.

Processing time: 7–14 business days.

2. SHIPPING ARRANGEMENTS



Shipping may be handled by client, supplier, or third-party providers coordinated by Cruzar.

3. DELIVERY TERMS



Based on agreed Incoterms (EXW, FOB, CIF, DDP).

4. DELIVERY TIMELINES



Includes processing + transit:

- Middle East: 2–4 weeks

- Africa: 4–6 weeks

- Europe: 2–4 weeks

- Americas: 5–8 weeks

5. LOGISTICS RESPONSIBILITY



Cruzar acts only as a coordinator when assisting shipping.

6. CUSTOMS



Client responsible for import, duties, compliance.

7. TRACKING



Provided when available.

8. DELAYS & LIABILITY



Cruzar not liable for logistics or customs delays.

9. PARTIAL SHIPMENTS



May occur if necessary.

10. CONTACT



info@cruzar.me

By placing an order, the client agrees to this Shipping Policy.